Customer Support

Our dedicated support team is here to help you with any questions or issues. We aim to respond to all inquiries within 24 hours during business days. Fill out the form below or use our direct contact methods.

Send Us a Message
Fill out the form below to get in touch with our team.
Contact Information
Reach out to us directly using the information below.

Email

support@smartwedplan.com

We guarantee a response within 24 hours on business days

Phone

+1 (555) 123-4567

Monday-Friday, 9am-5pm EST

Office

123 Wedding Lane

Suite 101

New York, NY 10001

Frequently Asked Questions
Quick answers to common questions

How do I reset my password?

Visit the login page and click on "Forgot Password" to receive a password reset link.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings.

Is there a free trial?

Yes, we offer a 24-hour free trial so you can explore all features before subscribing.

View all FAQs →

Our Support Policy

At SmartWedPlan, we're committed to providing exceptional customer support. Here's what you can expect from our support team:

  • Response Time: We respond to all support inquiries within 24 hours during business days (Monday-Friday).
  • Support Channels: Support is available via email, phone, and our contact form.
  • Business Hours: Our support team is available Monday-Friday, 9am-5pm EST.
  • Emergency Support: For urgent issues related to payments or account access, we offer priority support.
  • Refund Requests: All refund requests are processed within 5-7 business days. Please see our Refund Policy for more details.

For billing inquiries or subscription-related questions, please include your account email address and any relevant order numbers to help us assist you more efficiently.