Privacy Policy

Last updated: 4/29/2025

At SmartWedPlan, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding planning service.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal information (name, email address, phone number)
  • Account credentials
  • Wedding details (date, location, guest information)
  • Payment information
  • Communications with us

Payment Information

When you make a purchase or subscribe to our services, we collect payment information, which may include:

  • Credit or debit card numbers (stored in a PCI-compliant manner through our payment processor)
  • Billing address
  • Transaction history
  • Subscription details

Payment Processing: We use Stripe as our payment processor. When you provide payment information, you are providing it directly to Stripe, and it is subject to Stripe's privacy policy. We receive limited information from Stripe to process your orders and manage your subscription.

Data Security: We implement appropriate security measures to protect your payment information and follow industry standards for PCI compliance through our payment processor.

We also automatically collect certain information when you use our service:

  • Log and usage data
  • Device information
  • Location information
  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Develop new products and services
  • Monitor and analyze trends and usage
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience

Sharing of Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Partners with whom we offer co-branded services or products
  • Third parties in connection with a business transaction such as a merger, sale of assets, or bankruptcy
  • Law enforcement or other third parties as required by law

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Legal obligations we have to retain data
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

Account Deletion: If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except for information that we must retain for legal, accounting, or security purposes.

Payment Records: We retain payment records for a minimum of seven years for tax and accounting purposes.

Legal Basis for Processing (EU/EEA Users)

If you are located in the EU or EEA, we collect and process your personal information on the following legal bases:

  • Contractual Necessity: To perform our contract with you when you subscribe to our services
  • Legitimate Interests: For our legitimate business interests, such as improving our services and marketing
  • Consent: When you have given us specific consent to process your data
  • Legal Obligation: To comply with legal requirements

Your Choices

You have several choices regarding the use of your information:

  • Account Information: You may update, correct, or delete your account information at any time by logging into your account.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
  • Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers may be located outside your country of residence.

Data Protection Measures: Whenever we transfer your personal information internationally, we take steps to ensure that your information receives an adequate level of protection through contractual requirements imposed on the recipients of your information.

EU/EEA Users: For users in the European Union or European Economic Area, we comply with applicable data protection laws when transferring your personal information outside the EU/EEA.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our service or by other means.

Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.